InsightX

Privacy Policy

Last updated: October 6, 2025

Introduction

Welcome to InsightX Labs ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us through our website
  • Use our services

This information may include:

  • Name and contact information (email address, phone number)
  • Company information
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service and support
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments and questions
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To service providers who assist us in operating our website and conducting our business
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users or others
  • In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Model Training and Data Usage

We do not use any personal data to train machine learning models. Any model improvements are based on synthetic, aggregated, or anonymized data that cannot be used to identify individuals.

Integrations and Data Storage

For integrations (e.g., Gmail, Slack, Notion, Google Drive, Calendar, and similar services), InsightX Labs processes data at runtime to fulfill your requests. We do not persist content retrieved from these integrations beyond the execution of the requested operation, except where you explicitly ask us to store it. Access tokens are stored securely and used solely to perform actions you authorize.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@insightxlabs.in
  • Address: InsightX Labs, VH94+V64, Anjanapura 80 Feet Rd, Anjanapura 2nd Block, Bangalore City Municipal Corporation Layout, Thippasandra, Karnataka 560109.

Compliance

This Privacy Policy complies with applicable data protection laws, including GDPR, CCPA, and other relevant regulations.